Support for your Magicard 600
Fine detail, stringent security with digital shredding™ and threat benchmarking.
Please read this first
Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer
Magicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreFeature Key Creation Process
A useful infographic overview of the feature key creation process
Read moreNon Magicard Badge Design and Printing Applications
Any applications can print to your Magicard printer via windows print (file > print). However, the document size needs to be correct for the CR8...
Read moreWindows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality. Thi...
Read moreSetting a Static IP address on a Magicard 600
This document will help guide you through setting a static IP address on a Magicard 600 Method 1- (recommended) Install the Magicard print...
Read moreIntroducing Magicard Design and Print
Magicard Design & Print is available for use with Pronto100, Magicard 600 & Magicard 300 Printers only Please see...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreHow do I use it my Magicard printer?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...
Read moreWindows Printer Driver Install Error 2502 / 250
If you are getting 2502 / 250_ from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...
Read moreCleaning the Magicard 600
Here's a video on cleaning your Magicard 600 and keeping it in great working order. ⚠️ The minumum cleaning frequency we advise for the Magicar...
Read moreMagicard 600 Specifications
A world-class card printing solution delivering faster print speeds, stringent security and the finest detail, the Magicard 600 integrates seamlessly...
Read moreMagicard 600 Dye Films
These are the most recent dye films available for the Magicard 600 model. Please note they are region specific. Dye film Print Capacity Pr...
Read morePrinters Currently Supported for Out of Warranty Repairs
Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible. *Legacy printers not l...
Read moreOut of Warranty Repairs
If your printer is out of warranty and in need of repair we can still help to ensure it continues to print cards. There is very little we cannot fi...
Read moreDefault HoloKotes for Magicard 600
If you have overwritten any of the 10 factory default HoloKote® images and wish to restore them, please download the .zip file attached for your Magi...
Read moreMagicard 600 User Manual
The User Manual explains how to setup your Magicard 600 Printer. It also provides help and information about operation, settings and maintenance.
Read moreMagicard Windows Printer Driver
This is the latest Windows Unified Driver for the full range of Magicard printers, including Secure and Xtended models and variants. Magicard Print...
Read moremacOS Printer Driver
This is the latest macOS driver for all Magicard desktop ID card printers. macOS Driver Version: 1.3.4 Release Date: 24.03.2023 ...
Read moreLatest Firmware
This is the latest firmware (system software) for the Rio Pro 360, Magicard 600, 300, D, K and Pronto 100 printers (inc all variants) ...
Read moreMagicard Linux Driver
V1.2.3 (released 20.09.2021) Please find all the info you need for installing the Magicard Linux Driver below:
Read moreNetwork Admin Magicard Bare Driver Files
This is the latest 'bare file' driver for Magicard printers: V2.8.1.777 Release Date: 05/04/2023 *This download includes the bare driver files o...
Read morePrint Duo (Both Sides)
If your Magicard Printer Model is 'Duo Enabled' you will be able to select Both Sides from within Printing Preferences. Control Panel > View Dev...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreHow to install a Digital Double-Sided (Duo) Upgrade
The 'Feature Key' ordering process is summarised in the infographic > click it to enlarge Feature Key is the technical jargon referring to Cust...
Read moreHow to Install Custom HoloKote®
The Custom HoloKote® process can be divided into 3 steps: Design ❐ Submit ❐ Install > This page focuses on Installi...
Read moreGuide to Creating Awesome Custom HoloKote®
Custom HoloKote® Custom HoloKote® enables the implementation of a personalised HoloKote® watermark into the standard print process. This watermark...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the followin...
Read moreFix the “App can’t be opened because it is from an unidentified developer” on your MAC
Your Mac is normally initially set up to only allow Applications found on the App Store to install on your computer as a Security Measure. Otherwise,...
Read moreWhite Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards 👉 It is the same on every card. 👉 It is the same on the printer...
Read moreLight or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently move...
Read moreTeamViewer Remote Help
Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...
Read moreColour hole is not lined up to your holopatch cards
Workaround for this issue First shut down your badging software. Turn off the colour hole setting Windows 7 Devices and printers>prin...
Read moreReplacing the Printhead
The video below shows the Magicard 600 printhead replacement but the process is similar for all Magicard direct-to-card printers, both 1st and 2nd gen...
Read moreDuplex printing is grayed out in driver settings
Double sided duplex printing is only available on "duo" models of Magicard printer, if you have a duo model but this options is still unavailable...
Read moreIs my machine capable of using magnetic stripe cards?
Check your printers LCD screen. If you see your printer name followed by an 'M" or a "Mag" then it has Magnetic encoding capability. If not...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreCleaning the Magicard 600
Here's a video on cleaning your Magicard 600 and keeping it in great working order. ⚠️ The minumum cleaning frequency we advise for the Magicar...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreSetting a Static IP address on a Magicard 600
This document will help guide you through setting a static IP address on a Magicard 600 Method 1- (recommended) Install the Magicard print...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreSetting a Static IP address on a Magicard 600
This document will help guide you through setting a static IP address on a Magicard 600 Method 1- (recommended) Install the Magicard print...
Read moreWindows Printer Driver Install Error 2502 / 250
If you are getting 2502 / 250_ from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...
Read moreFix the “App can’t be opened because it is from an unidentified developer” on your MAC
Your Mac is normally initially set up to only allow Applications found on the App Store to install on your computer as a Security Measure. Otherwise,...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreWindows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality. Thi...
Read morePrint Duo (Both Sides)
If your Magicard Printer Model is 'Duo Enabled' you will be able to select Both Sides from within Printing Preferences. Control Panel > View Dev...
Read moreDuplex printing is grayed out in driver settings
Double sided duplex printing is only available on "duo" models of Magicard printer, if you have a duo model but this options is still unavailable...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreMagicard 600 Dye Films
These are the most recent dye films available for the Magicard 600 model. Please note they are region specific. Dye film Print Capacity Pr...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreIs my machine capable of using magnetic stripe cards?
Check your printers LCD screen. If you see your printer name followed by an 'M" or a "Mag" then it has Magnetic encoding capability. If not...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the followin...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the followin...
Read moreLight or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently move...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreHow do I use it my Magicard printer?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...
Read morePrinters Currently Supported for Out of Warranty Repairs
Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible. *Legacy printers not l...
Read moreOut of Warranty Repairs
If your printer is out of warranty and in need of repair we can still help to ensure it continues to print cards. There is very little we cannot fi...
Read morePrint Duo (Both Sides)
If your Magicard Printer Model is 'Duo Enabled' you will be able to select Both Sides from within Printing Preferences. Control Panel > View Dev...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the followin...
Read moreWhite Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards 👉 It is the same on every card. 👉 It is the same on the printer...
Read moreLight or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently move...
Read moreReplacing the Printhead
The video below shows the Magicard 600 printhead replacement but the process is similar for all Magicard direct-to-card printers, both 1st and 2nd gen...
Read moreIs my machine capable of using magnetic stripe cards?
Check your printers LCD screen. If you see your printer name followed by an 'M" or a "Mag" then it has Magnetic encoding capability. If not...
Read moreWindows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality. Thi...
Read moreSetting a Static IP address on a Magicard 600
This document will help guide you through setting a static IP address on a Magicard 600 Method 1- (recommended) Install the Magicard print...
Read moreIntroducing Magicard Design and Print
Magicard Design & Print is available for use with Pronto100, Magicard 600 & Magicard 300 Printers only Please see...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read moreHow do I use it my Magicard printer?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...
Read moreCleaning the Magicard 600
Here's a video on cleaning your Magicard 600 and keeping it in great working order. ⚠️ The minumum cleaning frequency we advise for the Magicar...
Read moreMagicard 600 Specifications
A world-class card printing solution delivering faster print speeds, stringent security and the finest detail, the Magicard 600 integrates seamlessly...
Read moreMagicard 600 Dye Films
These are the most recent dye films available for the Magicard 600 model. Please note they are region specific. Dye film Print Capacity Pr...
Read moreMagicard 600 User Manual
The User Manual explains how to setup your Magicard 600 Printer. It also provides help and information about operation, settings and maintenance.
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreHow to install a Digital Double-Sided (Duo) Upgrade
The 'Feature Key' ordering process is summarised in the infographic > click it to enlarge Feature Key is the technical jargon referring to Cust...
Read moreHow to Install Custom HoloKote®
The Custom HoloKote® process can be divided into 3 steps: Design ❐ Submit ❐ Install > This page focuses on Installi...
Read moreGuide to Creating Awesome Custom HoloKote®
Custom HoloKote® Custom HoloKote® enables the implementation of a personalised HoloKote® watermark into the standard print process. This watermark...
Read moreHow to obtain a Printer Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the followin...
Read moreTeamViewer Remote Help
Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...
Read moreReplacing the Printhead
The video below shows the Magicard 600 printhead replacement but the process is similar for all Magicard direct-to-card printers, both 1st and 2nd gen...
Read moreDefault HoloKotes for Magicard 600
If you have overwritten any of the 10 factory default HoloKote® images and wish to restore them, please download the .zip file attached for your Magi...
Read moreHow to Install Custom HoloKote®
The Custom HoloKote® process can be divided into 3 steps: Design ❐ Submit ❐ Install > This page focuses on Installi...
Read moreGuide to Creating Awesome Custom HoloKote®
Custom HoloKote® Custom HoloKote® enables the implementation of a personalised HoloKote® watermark into the standard print process. This watermark...
Read moreNon Magicard Badge Design and Printing Applications
Any applications can print to your Magicard printer via windows print (file > print). However, the document size needs to be correct for the CR8...
Read moreWindows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality. Thi...
Read moreMagicard Windows Printer Driver
This is the latest Windows Unified Driver for the full range of Magicard printers, including Secure and Xtended models and variants. Magicard Print...
Read moremacOS Printer Driver
This is the latest macOS driver for all Magicard desktop ID card printers. macOS Driver Version: 1.3.4 Release Date: 24.03.2023 ...
Read moreLatest Firmware
This is the latest firmware (system software) for the Rio Pro 360, Magicard 600, 300, D, K and Pronto 100 printers (inc all variants) ...
Read moreMagicard Linux Driver
V1.2.3 (released 20.09.2021) Please find all the info you need for installing the Magicard Linux Driver below:
Read moreNetwork Admin Magicard Bare Driver Files
This is the latest 'bare file' driver for Magicard printers: V2.8.1.777 Release Date: 05/04/2023 *This download includes the bare driver files o...
Read moreGuide to Creating Awesome Custom HoloKote®
Custom HoloKote® Custom HoloKote® enables the implementation of a personalised HoloKote® watermark into the standard print process. This watermark...
Read moreFeature Key Creation Process
A useful infographic overview of the feature key creation process
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read moreCleaning Roller Assembly
This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...
Read morePrint Duo (Both Sides)
If your Magicard Printer Model is 'Duo Enabled' you will be able to select Both Sides from within Printing Preferences. Control Panel > View Dev...
Read moreCorrect Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreWhite Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards 👉 It is the same on every card. 👉 It is the same on the printer...
Read moreLight or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently move...
Read moreColour hole is not lined up to your holopatch cards
Workaround for this issue First shut down your badging software. Turn off the colour hole setting Windows 7 Devices and printers>prin...
Read moreMagicard printer not printing in colour even when it has colour film installed
This issue can arise when the printer and PC are not communicating properly. Following the procedure below can fix this issue if you are connected...
Read morePrint Duo (Both Sides)
If your Magicard Printer Model is 'Duo Enabled' you will be able to select Both Sides from within Printing Preferences. Control Panel > View Dev...
Read moreCorrect PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...
Read moreWhite Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards 👉 It is the same on every card. 👉 It is the same on the printer...
Read moreLight or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently move...
Read moreOut of Warranty Repairs
If your printer is out of warranty and in need of repair we can still help to ensure it continues to print cards. There is very little we cannot fi...
Read moreGlobal support centres
UK
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom
USA
148 E. Stiegel St
Manheim, 17545
United States
Middle East
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates
