Which product are you using?

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Fixed and working well, would have been easier if could have paid by credit card