Which product are you using?

Entering your product serial number will help resolve your issue more quickly.

Magicard 300.png

Serial location: Magicard 300

Magicard 600.png

Serial location: Magicard 600

Magicard D.png

Serial location: Magicard D

Serial location: PRIMA

Serial location: Pronto100

Rio Pro 360.png

Serial location: Rio Pro 360

Serial location: Ultima

Not sure about your serial number?

Select your product below

Pronto100 product image

Pronto100

Magicard 300 product image

Magicard 300

Magicard 600 product image

Magicard 600

Magicard K product image

Magicard K

Pronto product image

Pronto

Prima 8 product image

Prima 8

Ultima product image

Ultima

600NEO product image

600NEO

300NEO product image

300NEO

100NEO product image

100NEO

Magicard D product image

Magicard D

PCP 100 product image

PCP 100

PCP FLEX+ product image

PCP FLEX+

PCP LITE product image

PCP LITE

Pronto NEO product image

Pronto NEO

PCP DUO product image

PCP DUO

Enduro NEO product image

Enduro NEO

Rio Pro 360 product image

Rio Pro 360

360 NEO product image

360 NEO

Rio Pro product image

Rio Pro

PCP FLEX product image

PCP FLEX

Enduro3e product image

Enduro3e

PCP FLEX 360 product image

PCP FLEX 360

Enduro+ product image

Enduro+

Enduro product image

Enduro

Prima 4 product image

Prima 4

TrustID V3 product image

TrustID V3

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What customers say about our support...

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

Printer model: Pronto100

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima 4

Global support centres

UK

Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

148 E. Stiegel St
Manheim, 17545
United States

Middle East

5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.