Latest Firmware

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Written By Alan Maxwell 11th Apr 2023

This is the latest firmware (system software) for the Rio Pro 360, Magicard 600, 300, D, K and Pronto 100 printers (inc all variants)

Latest Firmware

‎ ‎‏‏‎ ‎
ProntoThis is also the correct firmware for ‘Pronto’ where the serial number is 8 digits only (12345678), containing no letters,
and “MK2” is written in the top left-hand corner of the silver base label. (More information on this page)

If your Pronto has a letter in the serial number (12F1234) please follow This Link.

 

 

You can check the current version from your printers Menu > More > Software info.

(Technically speaking this an update to the printer’s System Software, rather than a firmware update.

As such the .PRN file below needs to be downloaded and sent to the printer via the Tools Tab within Printer Properties.)

Update Procedure

Download the .prn file from below

  1. Control Panel > View Devices and Printers.
  2. Right click on the printer icon.
  3. Select Printer Properties.
    360 600 Printer Properties Image
  4. in Tools Tab > Print PRN section.
    Browse to the downloaded .prn file (from below) and select it.
  5. Then click PRINT to send the update to the printer:
    360 600 Print PRN Image

The printer will receive the .PRN file and after a short time will display: ‘UPDATING’

⚠️ DO NOT POWER THE PRINTER OFF ⚠️

Once the update is complete the printer will reboot itself.

You have successfully updated the printer’s system software and you can confirm the version from:  Menu > More > Software info.

Downloads and attachments


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update-14.52.prn
  • File name: update-14.52.prn
  • File size: 0 B
  • File type: text/html; charset=UTF-8
  • Description: Rio Pro 360, 300, 600, & Pronto 100 Firmware V14.52
Date

18th Jan 2023

Download

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changelog-v14.52.txt
  • File name: changelog-v14.52.txt
  • File size: 0 B
  • File type: text/html; charset=UTF-8
  • Description: V14.52 Change Log
Date

18th Jan 2023

Download

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oss-licenses-v14.52.txt
  • File name: oss-licenses-v14.52.txt
  • File size: 0 B
  • File type: text/html; charset=UTF-8
  • Description: OSS Licences V14.52
Date

18th Jan 2023

Download

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What customers say about our support...

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

Printer model: Rio Pro 360

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

Printer model: Pronto

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

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