Unknown dye film error on Rio2eTango2e

Return to printer solutions | Dye film issues

Written By john.fieldsend 12th Apr 2023

This issue was fixed with the latest firmware version 3.33 for the Rio2e/Tango2e

You can download this firmware from the magicard website.

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Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

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