Trust ID (v3) | Activation issues

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Written By Alan Maxwell

Trust ID v3TRUST ID v3 | ALL EDITIONS

MARCH 2018

Trust ID (v3) has now been deprecated

Magicard commit to supporting all current end users of TrustID (v3) for a period of two years following this end of life announcement.

 


Activation Issues?

  1. Recently we’ve had reports of Trust ID (Version 3) requiring re-activation following a Windows Update.
  2. There also is a know activation bug where the software cannot automatically update and so requires the manual activation option instead.

Please follow the steps in the solution below to upgrade to the latest release:

Trust ID (v3) | Download the Latest Version

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The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

This is my 1st interaction w/MagiCard Service, they responded immediately, resolved the issue and stood behind their warranty.

Printer model: Magicard 600

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

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