Trust ID (v3) | Failed to import specified database file

Return to printer solutions | Trust id
Written By Alan Maxwell

Trust ID v3TRUST ID v3 | ALL EDITIONS

 MARCH 2018

Trust ID (v3) has now been deprecated

Magicard commit to supporting all current end users of TrustID (v3) for a period of two years following this end of life announcement.


Trust ID V2 failed to import specified database file.

Solution:

Save your file as: CSV UTF-8 (Comma delimited)

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima 4

The issue I had with the printer was resolved with speed and professionalism.

Printer model: Magicard 300

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

Global support centres

UK

Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

148 E. Stiegel St
Manheim, 17545
United States

Middle East

5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates