Support for Health Service Enduro+ (Blue) Printers

Return to printer solutions | Printer drivers, firmware & software
Written By Luke Ridgway 31st Mar 2023

Start with this page

Please note that Support for your Health Service Enduro+ (Blue) printer should initially be sought via SCC

To report a problem or to order materials, please refer to the information linked below:

https://digital.nhs.uk/services/registration-authorities-and-smartcards/smartcard-printers#magicard-printers

That said, we still want to help you if you need it so we have added solutions for your Health Service Enduro+ (Blue) printer that we hope you will find useful – click back one page to see these if you entered your serial number on the home page, or to enter it please click here.

For the latest HSCIC approved Driver and Firmware please visit:

https://doh.magicard.com

Printer information

There is an option for Trusts to purchase more printers – these are Blue, not green.  They have a 3 year warranty.

(‘Green’ printers are printers supplied to the Trust, one for every trust. They have a 5 year warranty)

You are here because the serial number you entered means you have a Blue one.

Health Service Enduro+ (Blue) Health Service Enduro+ (Blue)

  • Blue Lid and front Bezel with blue label.
  • NHS Logo and text between front buttons
  • Part Number (on base label): 3633-9%-NH (where % is wildcard)
  • Used with %-DH Dye Film

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

Printer model: Pronto

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima 4

Global support centres

UK

Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

148 E. Stiegel St
Manheim, 17545
United States

Middle East

5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal

Request access to Magicards large library of images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Magicard | Made in Britian