Set Rio Pro to Hand Feed Mode

Return to printer solutions | Card feed issue
Written By john.fieldsend
  1. On the Printer select Menu Button
  2. Press the down button to scroll to Hand feed
  3. Then press the right arrow button to select.
  4. From this screen you can either use the up or down arrow to make your change to ON or OFF
  5. Then select the right arrow to save your selection.

Your printer will now expect to receive the card by hand at the front slot, below the menu. Not from the rear hopper feed.

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