Set a Static IP Address on a Rio Pro or Enduro3E Model

Return to printer solutions | Connection issues

Written By john.fieldsend 19th Apr 2023

How to set a Static IP address or change from Static to Dynamic.

Your printer must be Ethernet Enabled: denoted with an E in the printers display.

You will need the ID Card Printer Support Utility

Connect the printer directly to the PC via USB
With the printer Ready:
Open the Support Utility
Select USB for connection method
OK to the splash screen
Go to the Ethernet tab:Here you can enter your preferred network settings
Click Save to Flash to save the data to the printer
Disconnect the Printer Power lead
Remove the USB cable
Plug in the Ethernet network cable (cannot have both simultaneously)
Reconnect the power lead, and now your printer can be connected to via the network…

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The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

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