Sensor Test

Return to printer solutions | Cleaning and care
Written By Chris Pellegrino 19th Apr 2023
Download the Support Utility 
  1. Leave the dye film fitted, and cards in the hopper
  2. open the Support Utility and connect to your printer
  3. Select the Query Tab (top left)
  4. Click the SENSOR button
  5. One card will feed into the printer
  6. The Results of the test will display in the support utility window
  7. Save as SensorTest.txt
  8. Email to Support including your case number
 

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Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated

Printer model:

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Printer model: Pronto

This is my 1st interaction w/MagiCard Service, they responded immediately, resolved the issue and stood behind their warranty.

Printer model: Magicard 600

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