Ultima Support Utility

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Written By Chris Pellegrino 4th May 2023

This utility is intended for use as an advanced diagnostic and set-up tool for the Magicard Ultima printer only.

Please do not use it to adjust any of your printer’s settings unless requested to do so by a MAGICARD SUPPORT ENGINEER.

To install:

extract the MSI installer from the zip archive.
Run the installer and follow the on-screen instructions.

Downloads and attachments

rt_support_tool_user_2_28.zip

File name: rt_support_tool_user_2_28.zip
File size: 20.01 MB
File type: application/x-zip-compressed
Description: Reverse Transfer Support Tool V2.28

Date

29th Sep 2018

Download

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What customers say about our support...

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..

Printer model: Enduro3e

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