Trust ID (v3) | Reason for the printed text differences from MS Word.

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Written By Alan Maxwell

Trust ID v3TRUST ID v3 | ALL EDITIONS

MARCH 2018

Trust ID (v3) has now been deprecated

Magicard commit to supporting all current end users of TrustID (v3) for a period of two years following this end of life announcement.

 


Trust ID does not provide a separate text layer to the driver as MS Word does. It supplies the text as a bitmap, like a PDF, therefore the outlines are affected by any translations or conversions.

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The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

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Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

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