Print Job stuck in the queue when connected to USB

Return to printer solutions | Connection issues
Written By john.fieldsend
  1. Shut down your badging software.
  2. Got to Control Panel > View Devices and Printers > right click on your printer icon and remove device.
  3. When the icon disappears remove the power cable from the printer.
  4. Reboot the pc.
  5. Once the pc is back up plug the power cable back in and wait for the printer to reinstall.
  6. Reopen your software and try and print.

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Printer model: Rio Pro

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