How do I locate the MAC address on the Enduro card printer.

Return to printer solutions | Connection issues
Written By john.fieldsend

On an Enduro printer you will need to

Step 1

Download and install the Magicard Support Utility.

Step 2

Plug you printer into the pc using a usb cable. ( no printer driver needs to be installed.)

Step 3

Open the support utility> select USB from the drop down > click OK to the splash screen, you will find the MAC address on the Ethernet tab.

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