Cleaning the Rio Pro

Return to printer solutions | Cleaning and care

Written By john.fieldsend 19th Apr 2023

Here’s a video on cleaning your Rio Pro and keeping it in great working order.

We recommend to follow this full process at every dye film change.

Pay particular attention to the manual cleaning section at 1min 45sec.

Pronto Cleaning Roller Assembly

Cleaning Videos

Find more printer models on our YouTube Channel.

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What customers say about our support...

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

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Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.