Detailed solution for: 08:09 Out of Dye Film

Return to error solutions | Dye film issues
Written by Auto Mation, 20th Apr 2023

Error 08:09 means the Rio Pro (Generation 1) knows the the dye film is turning but struggling to see the color panels of the film. This error is usually related to film sticking to the card or a roller.

  1. Make sure your card stock is of good quality, printable and within the printers card thickness specification of: 0.51mm to 1.02mm / 20mil to 40mil
  2. Clean the printer rollers thoroughly including a manual clean of the rollers.

All the steps needed to take continue on the Soak Test Page.

See also: Dye film sticking to card or breaking ribbon