Support for your Rio Tango Avalon Turbo

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Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer

Windows Driver | Help Guide

Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality. Thi...

Read more
How do I use it my Magicard printer?

We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...

Read more
How do I know if my computer has USB 3.0 ports?

  Cmd + Space:  start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in the top left-h...

Read more
Printer Sharing

After the steps below other people on your network can connect to your USB printer. All they need to do is add a network printer (your printer) to...

Read more
Checking printer connectivity

Download and install the ID Card Printer Support Utility. With the Support Utility now open select the connection method - ie USB. If your p...

Read more
Avalon Non E Printer Driver V 1.00

This is the latest driver for Avalon printer models that do not have an "E" in the serial number. Compatible with: Windows 95 Windows 9...

Read more
Rio/Tango/Rio2/Tango2 Driver V6.02

This is the latest recommended driver for the Rio, Tango, Rio 2 and Tango 2 printer models. Release Date: 15/11/2007 Compatible with 32...

Read more
How do I know if my computer has USB 3.0 ports?

  Cmd + Space:  start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in the top left-h...

Read more
Printer Sharing

After the steps below other people on your network can connect to your USB printer. All they need to do is add a network printer (your printer) to...

Read more
Checking printer connectivity

Download and install the ID Card Printer Support Utility. With the Support Utility now open select the connection method - ie USB. If your p...

Read more
How do I know if my computer has USB 3.0 ports?

  Cmd + Space:  start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in the top left-h...

Read more
Printer Sharing

After the steps below other people on your network can connect to your USB printer. All they need to do is add a network printer (your printer) to...

Read more
Windows Driver | Help Guide

Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality. Thi...

Read more
How do I use it my Magicard printer?

We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...

Read more
How do I know if my computer has USB 3.0 ports?

  Cmd + Space:  start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in the top left-h...

Read more
Printer Sharing

After the steps below other people on your network can connect to your USB printer. All they need to do is add a network printer (your printer) to...

Read more
Windows Driver | Help Guide

Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality. Thi...

Read more
How do I use it my Magicard printer?

We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. Maybe somebody left the business an...

Read more
Windows Driver | Help Guide

Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality. Thi...

Read more
Avalon Non E Printer Driver V 1.00

This is the latest driver for Avalon printer models that do not have an "E" in the serial number. Compatible with: Windows 95 Windows 9...

Read more
Rio/Tango/Rio2/Tango2 Driver V6.02

This is the latest recommended driver for the Rio, Tango, Rio 2 and Tango 2 printer models. Release Date: 15/11/2007 Compatible with 32...

Read more

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What customers say about our support...

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!

Printer model: Rio Pro

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Printer model: Magicard 600

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

Global support centres

UK

Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

148 E. Stiegel St
Manheim, 17545
United States

Middle East

5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates